Refund policy

Return and refund policy - Brymo

Last updated: 08-12-2023

Welcome to Brymo! Below you will find our return and refund policy to make your shopping experience as smooth as possible.

1. Right of return

We offer a right of return of 14 days from the date of receipt of your order. If you are not satisfied with your purchase, you can contact us within this period to request a return.

2. Conditions for returns

To be eligible for a return, the product must be unopened and in its original condition. All accompanying accessories and packaging must also be in good condition. Please note that used or damaged items cannot be returned.

3. Return process

Within 30 days of receiving your order, please contact us at return@brymo.eu or our contact page to request a return.
Please provide your order number and the reason for the return.
We will provide you with the necessary instructions and a return address.

4. Shipping costs for returns

You will be responsible for the cost of returning the product, unless the return is due to an error on our part (e.g. a faulty product or shipping error).

5. Refunds

Upon receipt and inspection of the returned product, we will proceed to process the refund. Please note that the refund may take place within 5-7 working days. The refund will be made via the same payment method used for the original purchase.

6. Contact

If you have any questions about returning your product or need assistance, please feel free to contact us at return@brymo.eu or our contact page. We are ready to assist you.

Thank you for your trust in Brymo. We strive to make your shopping experience as positive as possible.

Please note: This return and refund policy is subject to change. Please check back regularly for updates.